For many people, the mail simply appears. A bill arrives. A prescription shows up. A birthday card is in the box. A package lands at the door. And by the next day, it happens again. Because it happens so reliably, it can be easy to overlook the people making it happen. But the value of your letter carrier goes far beyond putting mail in a box. We deliver more than mail. We Deliver Connection For many customers, especially seniors, veterans, and people living alone, a letter

Every carrier has had one of those mornings. Heavy parcels. Advos. Coverage. Accountables. A route already carrying more than eight hours before the first tray hits the case. And then comes the question “What do you do when you know you can’t make eight?” You do what the contract and handbooks require. You request a PS Form 3996. Too often the 3996 gets treated as “asking permission” for overtime. It’s more than that. It is a communication tool, a documentation tool, and of

Heat Safety Is Worker Safety And Community Safety As temperatures rise, so do the risks letter carriers face serving our communities. Heat is more than uncomfortable, it is a serious workplace hazard. For carriers working in vehicles, on foot, and door to door, high heat and humidity can become dangerous quickly. That is why the Postal Service’s Heat Illness Prevention Program (HIPP) is in effect April 1 through October 31, and whenever the heat index exceeds 80 degrees. Bu